It is an expensive challenge to bring customers to your website, and it’s even more difficult to hold their interest. When customers leave your website, low customer retention happens. Websites should be executed and planned out carefully in order to maximize customer retention, and keep them coming back as often as possible.
Low customer retention can have severe impacts for your business. It will take longer for the website to enjoy good ranking with search engines, which translates to having to spend more on advertising and marketing to refer new customers to your site. In short, low customer retention is an expensive mistake to fix. Here are the top reasons why customers end up leaving your website: